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Wrong number entered

Sindy20462
Level 1: Joiner
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on ‎08-11-2024 16:12

on ‎08-11-2024 16:12

By mistake I’ve entered my old number when I tried to register my new sim. 
now I can’t get into my o2 account to change it to the correct number as it keeps saying my details are already on file and wants to send confirmation to my old number 

how can I change my phone number to the correct one 

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MI5
Level 94: Supreme
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on ‎08-11-2024 17:09

on ‎08-11-2024 17:09

@Sindy20462 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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