08-11-2024 16:12
By mistake I’ve entered my old number when I tried to register my new sim.
now I can’t get into my o2 account to change it to the correct number as it keeps saying my details are already on file and wants to send confirmation to my old number
how can I change my phone number to the correct one
08-11-2024 17:09
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)