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Not receiving verification codes

paulh99uk
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Since getting a new phone 2 weeks ago with an esim I've never been able to sign back in to my whatsapp or instagram accounts. Both will ask for my number and give the option to sms or call but I never get any sms or call. Of course whatsapp say it's a problem with o2 and no doubt o2 will say it's a problem with whatsapp. I've even tried to change back to physical sim but still getting the same problem, I can get verification codes through from o2 it just seems to be with whatsapp and instagram. Any ideas what I can try next v would be appreciated. 

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Oxonian
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Sorry that was not of more help to you @Jjr2 ! 👍

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CAguB
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@Jjr2 @paulh99uk Im having the same problem… either of you have any more updates?? Receive messages from other phone numbers but not from any verification services (o2/instagram/ you name it)

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