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Cpap
Level 1: Joiner
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I have no O2 signal all day, please help

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madasaf1sh
Level 78: King of Kings
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@Cpap 

 

You could start by checking https://status.o2.co.uk and see if there is any local outage in your area. 


Also check here Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

 

Also make sure all your bills are up to date, or that if on a classic PAYG you have made one chargable call in the last 6months..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Cpap
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Done all of those and still no signal

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Oxonian
Level 37: Blazing a Trail
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@Cpap wrote:

Done all of those and still no signal


 

@Cpap 

 

If that is the case, you need to contact O2. Unfortunately, this is a customer to customer community so we cannot access your account.

 

You can message O2 on social media :-

 

Facebook : https://o2uk.co/O2CFB

 

X (previously known as Twitter) : https://o2uk.co/O2CTW

 

Instagram : https://o2uk.co/O2CIG

 

You can also 'phone on 202 or 0344 809 0202 if you are a contract customer or on 4445 or 0344 8090222 if you are PAYG. 

 

A complete schedule of how to contact O2 is in :-

 

Guide: How to find help & contact O2 

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MI5
Level 94: Supreme
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@Cpap 

Seems to be an issue with esims for some customers today.

You could try a new install.

esim install.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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