No access to app

Jeffblahblahbla · ‎22-01-2024

I cant login to the app. I've had o2 a month now.

Enlli · ‎22-01-2024

Lots of complaints about this

Can you use https://accounts.o2.co.uk/signin?

If so delete the App and reboot the phone before reinstalling.

Any further help

You will need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or phone them on 202 or 0344 809 0202 (contract)

4445 or 0344 8090222 (PAYG)

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Jeffblahblahbla · ‎22-01-2024

Thanks I tried what you said but to no use. How do I even raise this to O2? I don't want to be on a community board. I want a company who provides me a contact to sort this... this seems massively unclear, and unprofessional if I'm not missing something, which I admit/hope is likely.

MI5 · ‎22-01-2024

@Jeffblahblahbla

Guide to find help here Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎22-01-2024

Ways we're listed in my post

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2

No access to app

Account in credit

Activate sim

PAC

Esim

disney+