cancel
Showing results for 
Search instead for 
Did you mean: 

No 4G

Shawn1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

For the past 3 days I have had no 4G which has become a concern as I need my phone for work I've checked and paid all my bills and switched off my phone and turn it on again as well as reset it

Message 1 of 3
94 Views
2 REPLIES 2

Paddiewack
Level 4: Observant
  • 39 Posts
  • 7 Topics
  • 2 Solutions
Registered:

Firstly check in your phones network settings to ensure you haven’t accidentally disabled 4g (it happens I’ve done it🙄) Then check the O2 network app to check for issues at your local mast.  Can you get 4g via another mast?  If so the fault is with your local mast and the O2 network app should if you log a fault keep you updated.

Have you got another phone to put your sim in to see whether 4g works on that?

  It’s a process of illimination. 


A few things for you to try.

 

Good Luck 🤞

Message 2 of 3
79 Views

Bambino
Level 78: King of Kings
  • 19885 Posts
  • 961 Topics
  • 2847 Solutions
Registered:

@Shawn1 Enter your post code: O2 | Service Status

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 3
72 Views