on 08-04-2022 09:40
Hello!
So I’ve very recently signed up to a sim-only contract for my iPhone. I then added an airtime plan for my Apple Watch, followed all instructions and confirmed the extra £5 per month. However when I check on mobile data on the Apple Watch app it just says ‘activating’… and I’ve waited almost a week and it’s still just saying that.
I’ve tried contacting support via the chat because it says leave a message and someone will come back to you… but when I try to put a message it just constantly says all agents are busy.
Getting very frustrated. Help appreciated. Thanks!
on 08-04-2022 09:54
Currently a known issue that O2 are working on a fix for.
on 09-04-2022 18:04
on 09-04-2022 18:04
I have same issue - has yours resolved yet ?
on 11-04-2022 11:19
on 11-04-2022 11:19
Sadly not
on 24-06-2022 07:11
on 24-06-2022 07:11
Did your issue ever get resolved, I have the same issue now so I guess not?