Never getting 5G
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on 24-12-2023 11:45
I’ve seen various posts on this and tried everything
I have a pay as you go sim that I recently converted to monthly. As far as I remember, I’ve never gotten 5G to show up on my phone
i I have an iPhone 12. And under the cellular data I DO see 5G as an option. Just. Doesn’t ever connect. And I’ve sat next to people who use o2 and they are on 5g
is there a chance I just need a newer sim?
may e something wrong with phone?
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24-12-2023 11:48 - edited 24-12-2023 11:49
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24-12-2023 11:48 - edited 24-12-2023 11:49
5g is not available on O2 PAYG so did you get a new sim when you converted?
If not, pop in store with photo ID.
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on 24-12-2023 11:54
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on 24-12-2023 11:54
Sorry if this doubles. Had a hiccup first time I submitted
i concerted strictly on the app
if I pop in for new sim will my number change? I’d like to keep the one I have
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on 24-12-2023 12:10
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on 24-12-2023 12:10
You keep your number and everything it will just be a pay monthly 5g sim that you need.
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on 24-12-2023 12:33
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on 24-12-2023 12:33
I will give this a go maybe on the 27th as I just got into England an hour ago after 24 hours of travelling. And I’m exhausted. Once I know what’s happening with this I’ll comment or mark as answer. Either way I’ll let you know. Ty
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on 24-12-2023 12:37
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on 24-12-2023 12:37
In all the haste remember to take Photo ID
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on 24-12-2023 12:43
Yes I did mention that already.
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on 24-12-2023 12:56
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on 24-12-2023 12:56
I know but I'm reiterating the point
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24-12-2023 13:10 - edited 24-12-2023 13:10
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24-12-2023 13:10 - edited 24-12-2023 13:10
As it appears there's a need for it to be repeated a number of times, please don't forget your photo ID @Worm3rd
Have a great Christmas and hope you get your sim sorted promptly after.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 24-12-2023 13:22
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on 24-12-2023 13:22
Would a USA drivers license be sufficient (which I always have on me) or should I bring passport just in case?

