Network not changing

EmiliaJones8 · ‎12-03-2024

Switching from Tesco mobile to O2 aim only contract and keeping my number. Porting date was today 12th and my number should be *************. Nothing seems to be happening and I’m still on Tesco mobile

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

MI5 · ‎12-03-2024

@EmiliaJones8

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Enlli · ‎12-03-2024

* Flagged for phone number

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2

Network not changing

Phone call from O2

Want to change my number

Very poor signal

O2 App

Change of account name