my order

[Anonymous42]

Can anyone help me, Ive recieved a email about my order reference but i can't track it!

Thanks (sorry for my bad english)

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

[MI5]

@Anonymous42 

You can't track your order until you receive the dispatch email.

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

[Anonymous42]

its been more than 6 days, how long does it take i brought mine last week on tuesday after 3pm.

[MI5 · Accepted solution]

@Anonymous42 

Could be the device ordered is out of stock or you may have failed the numerous checks that are conducted before orders are accepted, but only O2 can tell you either way ^^^