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JandH · ‎28-08-2023

My wife has just been diagnosed with dementia and I have bought her a new phone. It is a Doro 780X IUP.

Unfortunately the sim from her current phone (IPhone 5S) does not seem to fit the Doro phone, which requires a micro SIM card (3FF).

Could you please advise how we should proceed as I would like to get the new phone operational and keep the same number.

thanks

MI5 · ‎28-08-2023

@JandH

You can get a sim adaptor off Amazon etc or from your local O2 store.

4 in 1 Pack Nano Micro & Standard Sim Card Adapter + Sim Ejector For Mobile Phone Colour Black/White...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-08-2023

@JandH

You can get a sim adaptor off Amazon etc or from your local O2 store.

4 in 1 Pack Nano Micro & Standard Sim Card Adapter + Sim Ejector For Mobile Phone Colour Black/White...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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