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My SIM card has been replaced and my phone is still saying no data. I have lots of data on my phone.

Maureenwr
Level 1: Joiner
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Registered:

‎12-08-2024 21:40

‎12-08-2024 21:40

My SIM card has been replaced and my phone is still saying no data. I have lots of data on my phone. I have been into the shop in Basingstoke today, and they said someone would contact me. I need to know if I can get a new line for my number is wha5 the person in the shop said would happen. I am a healthcare provider out in the community and I need my phone. 

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MI5
Level 94: Supreme
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Registered:

‎12-08-2024 21:51

‎12-08-2024 21:51

@Maureenwr 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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