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My O2 router

MargMac
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on ‎11-04-2020 19:36

on ‎11-04-2020 19:36

Hi

 

i have a mobile Huawei 5200 router.  I have forgotten the password and don't know how to reset it.  Can anyone help please

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jonsie
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on ‎11-04-2020 19:39

on ‎11-04-2020 19:39

Help here @MargMac 

https://setuprouter.com/router/huawei/e5220/reset-router.htm

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MI5
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on ‎11-04-2020 19:40

on ‎11-04-2020 19:40

@MargMac 

There should be a reset button somewhere or login to the router directly on 192.168.0.1 and reset in the control panel.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MargMac
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on ‎11-04-2020 19:42

on ‎11-04-2020 19:42

Thankyou for replying , I’ll try that
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jonsie
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on ‎11-04-2020 19:43

on ‎11-04-2020 19:43

There's pictures in the link I posted showing the reset button @MargMac 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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MargMac
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on ‎11-04-2020 19:45

on ‎11-04-2020 19:45

Thankyou for your reply

 

I am new to this kind of thing and don't know how to login to the router 🙄, do I just type in those numbers into the search bar on my iPad.?   Sorry, I'm a bit thick with these things

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jonsie
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on ‎11-04-2020 19:46

on ‎11-04-2020 19:46

look at the picture and the link @MargMac 

Click Here For Social Media Support Links VirginmediaO2
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MI5
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‎11-04-2020 19:49 - edited ‎11-04-2020 19:49

‎11-04-2020 19:49 - edited ‎11-04-2020 19:49

@MargMac 

You'll need a PC and ethernet cable unless you are connected to the router via wifi, but pushing the reset button as I said is easier and will clear it back to factory settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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