Loosing data connection - Westminster London
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on 15-08-2024 18:07
My wife’s iPhone keeps loosing connection - looses email and WhatsApp and browsing, Ring Door Camera etc.
so far tried turning mobile data off/on, rebooting phone and so on. Did manage to sort out her WiFi to connect to router in relatives flat where staying so she does at least have connection there. That’s separate of course - but to her means a ‘connection’.
voice and text okay
frustrating to keep going out of touch.
this is in Westminster/Victoria London
not had it in Ipswich
any ideas? Mast issues?
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on 15-08-2024 18:12
London is bad at the moment due to all the building work and influx of summer visitors stretching the network to the max.
Guide: How can I sort out my network issues?
https://www.o2.co.uk/apps/my-network
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 15-08-2024 22:09
I see - meanwhile my phone on Vodafone has been fine….
thanks anyway
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16-08-2024 14:01 - edited 16-08-2024 14:02
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16-08-2024 14:01 - edited 16-08-2024 14:02
Just had a text update from O2
O2 Network Update: sw1p
Just checking in to let you know we’ve found the issue affecting your signal.
We’re working on fixing it right now and will be in touch within the next 48 hours.
Don’t want to receive any more updates on this network issue? http://s.o2alerts.com/*****
Terms apply.
hopefully they fix it soon…

