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My O2 account not activating/working

Jord_
Level 1: Joiner
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Hey, I recently got a O2 sim card, and am trying to transfer my old number, but the my O2 account page isn't work, I click sign in, it takes me to a code verification, I put in the code, and it takes me back to the sign in page and loops. I'm not able to use my old SIM since I requested a PAC code to transfer the number.

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pgn
Level 76: Forum Legend
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Guide: Migration & porting into O2 may help. Did the new O2 SIM not let you register for a new MyO2 account? It would need a different e-mail address from your original MyO2 account that had a PAC submitted, @Jord_.

Otherwise contact O2 via Social Media at the Twitter or Facebook or Insta platforms as shown in the link just below. Good luck!

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MI5
Level 94: Supreme
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@Jord_ 

A few things you can try:

Clear cache and cookies from your browser.

Try incognito mode.

Try a different browser or device.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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