HelloI have an old PAYGO account with an old SIM. I have a 'spare'
handset which will take a micro on nano SIM. Can I get a replacement sim
in either of these formats? TIADave
I have recently joined O2 from 3 via the website. To save time (haha), I
opted for an eSIM (to be used in an old iPhone 11). Whilst the contract
was set up correctly and number ported, I still haven’t received the
eSIM QR code. Customer support have ...
Fed up with being told that service here is fine when I have to use my
phone over WiFi at home. Step out the door, travel anywhere within 4
miles and service ins poor at best and completely absent the rest of the
time.I am told when I log it that the...
Hi, I returned from France 4 days ago and since then my signal and
mobile data have only been working intermittantly. Sometimes my signal
is fine and I can make and receive calls, other times I can be on a call
and then the other person suddenly can'...
I upgraded my phone around 6 weeks ago and it was a total nightmare,
however, I thought we were all sorted but in the last couple of days my
ability to send text messages has gone and I'm being told that iMessage
and FaceTime are not switched on. Pre...
For three days now I haven't been able to play youtube videos except on
wifi. It loads the content pages but then when I pick a video it just
gives me the spinning wheel. It plays Insta reels, facebook videos but
not some other video based content. I...
I can’t log into my account because it wants me to verify my phone
number and to do this I need to receive a text. I am in Australia and
can’t receive a text on the number
Hi, For the past 4 years both my son and I have not been able to get a
decent signal anywhere we go. We have upgraded our phones and more
recently followed the steps to e network, choose manually and nothing
works. Worse still we went on holiday from...
hi, my son has a Samsung galaxy and he has not been getting 4G for quite
some time ever since we changed his phone and Sim card on the insurance
policy. In fact all he gets is H plus I have phoned three times and have
been promised an engineer would ...
HiMy son is on holiday and has lost his phone. He has blocked the phone
and sim and ordered a replacement sim. We can’t activate the sim by text
message as it won’t send from the new sim or by logging in to my o2 due
to the verification code being se...
