Mistake on Big Bundle information

[Anonymous]

Hello,


There is a mistake on the tariff information page for Big Bundles! It reads as follows:-

£10 Big Bundle


Unlimited minutes, unlimited texts and 7GB of 2G/3G/4G data in exchange for £10 each month. Includes data rollover of up to 7GB a month, subject to bundle caps.

£15 Big Bundle

Unlimited minutes, unlimited texts and 15GB of 2G/3G/4G data in exchange for £15 each month. Includes data rollover of up to 15GB a month, subject to bundle caps.

£20 Big Bundle

Unlimited minutes, unlimited texts and 30GB of 2G/3G/4G data in exchange for £20 each month. Includes data rollover of up to 30GB a month, subject to bundle caps. Plus, discounted international calls from the UK starting at 1p/min. Check these rates here.

£30 Big Bundle

Unlimited minutes, unlimited texts, 100GB of 2G/3G/4G data and 500 international minutes to 29 countries, in exchange for £30 each month. Includes data rollover of up to 100GB a month, subject to bundle caps. Plus, discounted international calls from the UK starting at 1p/min. Check these rates here.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles



They are not Big Bundles! (apart from £5 Big Bundle)

They are Data Big Bundles!

If they were Big Bundles then the £10 Big Bundle should read:

1000 texts, 250 mins of calls, and 500mb of data.

I wonder if 02 are clever enough to spot the mistake! I hope they can correct it!

😀

[Anonymous]

Hi I've emailed 02 on mycare@02mail.co.uk to tell them

They are not called Big Bundles, they are called Data Big Bundles!

If you are on 02 £10 Big Bundle you get 1000 texts, 500 mins of calls and 500mb of data!

[MI5]

No, if you sign up for the £10 bundle now you get unlimited calls and texts and 7gb of data.
I'm not sure why anyone would stay on the old tariff tbh.......

[Anonymous]

Yes, I've done that and its says on my O2 account Data Big Bundle, but people who haven't joined are still on Big Bundle, and if you say to someone you are on £10 Big Bundle you are really on the old Bundle package and they think your getting 7GB of data when really you are not getting much at all!

If 02 are going to stop calling Data Big Bundle that, and just call it Big Bundle, I think it's going to cause confusion 😅