20-10-2023 10:59
Hello, please can someone tell me if I am able to keep my current number when I switch from a device plan to SIM only? Thank you!
Solved! Go to Solution.
20-10-2023 13:00
Use USwitch to upgrade to a sim only tariff.
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be cat a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+
20-10-2023 11:12
Yes.
Once you pay off the device you become SIM only on a 30 day basis.
You are free to change tariff if you want and you will keep your number
20-10-2023 13:00
Use USwitch to upgrade to a sim only tariff.
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be cat a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+
20-10-2023 15:08
You’re a legend! Thank you that has worked!!
20-10-2023 15:38
You're very welcome @Ailsa