It says 'your account is not linked to this order'

[AP1]

When i log i to verify my new order it says 'your account is not linked to this order'. I've tried everything to sort it out, getting bit fed up now.

[Cleoriff · Accepted solution]

Hi @AP1 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

[AP1]

Thank you, that's a brilliant help.