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I want to change my 3G Alcatel to a 4G Alcatel 3080

JohnJames1
Level 1: Joiner
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Registered:

I have a 3G Alcatel 2038 which is becoming obsolete , want to change to a 4G Alcatel 3080 model. I want to keep my 02 telephone number and credit balance on my account. How can I do ths ?  

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Enlli
Level 67: Unsung hero
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Registered:

Buy the phone and simply insert the old SIM. 

If it's of a type that does not fit, call into a O2 store with photo ID and they will give you a new one and swap over the number

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 67: Unsung hero
  • 7977 Posts
  • 56 Topics
  • 1653 Solutions
Registered:

Buy the phone and simply insert the old SIM. 

If it's of a type that does not fit, call into a O2 store with photo ID and they will give you a new one and swap over the number

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
307 Views