21-12-2022 21:13
I’ve followed the ‘keep your number’ instructions several times, but ‘oops…’
Solved! Go to Solution.
21-12-2022 21:15
We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.
Give O2 a call on 202 or 0344 809 0202.
Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.
Veritas Numquam Perit
21-12-2022 21:15
We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.
Give O2 a call on 202 or 0344 809 0202.
Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.
Veritas Numquam Perit
21-12-2022 21:28
21-12-2022 21:28
Do I just dial ‘202’? That doesn’t seem to work…
21-12-2022 21:35
202 is pay monthly customer services.
4445 is PAYG customer services.
Guide: Migration & porting into O2
22-12-2022 07:49 - edited 22-12-2022 07:49
22-12-2022 07:49 - edited 22-12-2022 07:49
@Paul43 wrote:I’ve followed the ‘keep your number’ instructions several times, but ‘oops…’
It does help if you mention in your call for help which service you use, PAYG or Pay Monthly (Contract) or Business, @Paul43 - hope you got past the "oops..." with the advice shared above 👍
Merry Christmas (or Happy Holidays, if you prefer) 🎄