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Forum Posts

4G Bath City Centre

Hi,For quite a few months now the data bandwidth has been terrible in the centre of Bath, even with full signal the internet access is slow or in most cases non existent! Network status constantly states “high usage” but this was even during lockdown...

KyePR by Level 1: Joiner
  • 2634 Views
  • 5 replies
  • 0 kudos

London Underground Wi-Fi never auto connects (again!)

I previously had an issue with Wi-Fi on the London Underground and Wifi Extra at O2 hotpots not automatically connecting on my phone: https://community.o2.co.uk/t5/Tech-Support/London-Undergound-Wi-Fi-never-auto-connects/td-p/1558212. It is happening...

Resolved! Memorable Name

Asked for a memorable name, as far as I'm aware I've never sent one! It's taking me round in circles, can I reset or even choose one?

Joolie by Level 1: Joiner
  • 1125 Views
  • 1 replies
  • 0 kudos

Porting number

I went through the porting process online after being moved to O2 by Virgin and have not received any transfer date nor even an acknowledment that it is being ported. All I have is access to my unwanted O2 number and none to my old wanted number. Ama...

John_Clery by Level 1: Joiner
  • 2005 Views
  • 11 replies
  • 0 kudos

Resolved! Using mobile whilst in Louisiana usa

I am having trouble making calls in Louisiana USA. I have tried using 001 then the area code then the number or +1 then area code then number and lastly just calling the area code then number but I seem to be getting very little response. Before I ca...

Granty777 by Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos

Resolved! Additional sim

Can I pay for an additional sim on the black Friday deal 30gb for 8 pounds?

Hotnurse by Level 1: Joiner
  • 466 Views
  • 2 replies
  • 0 kudos

Resolved! NG22 9NG

Big Fake Festival Walesby NG22 9NG, NO SERVICE HERE 3-5 Sept 2021. Coverage checker shows perfect 4G broadband but no no no, there was no coverage. Why does the coverage checker give a false indication.?

Resolved! Cancel contract due to no signal issue

There is never signal in my place and I have reported the problem for many times. No one solved it but said the signal was good looking from their side! It doesn't make any sense that I'm paying but receive no service from O2! Can I cancel my 12-mont...

ZH4517 by Level 1: Joiner
  • 3210 Views
  • 6 replies
  • 0 kudos