Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Cellular Apple Watch Ultra

Hi i have just purchased a Apple Watch ultra though 02 with a extra £5 per month data charge . I am having problems using the watch standalone phone functions ( ie when my Apple phone is not with me ) if someone calls my number it just goes to answer...

Ziggy2 by Level 1: Joiner
  • 469 Views
  • 1 replies
  • 0 kudos

Wifi calling - intermittent silence

I've had wifi calling working perfectly til I switched from Virgin Mobile to O2 Volt. Now calls over wifi calling cut in and out intermittently - silence for several seconds both for me and the person on the other end of the call. It's now unusable w...

jemmo357 by Level 1: Joiner
  • 1412 Views
  • 7 replies
  • 0 kudos

Resolved! Set up Wifi calling not working on my 02 or phone settings

I have a Xiomi Poco x3 and am trying to turn on wifi calling however it doesnt seem to be allowing me to turn it on in my o2 and so isnt showing as an option in my phone settings. I have a sim only pay monthly contract

Signal Issues

Hello, I've checked O2's coverage checker and it is saying that the signal is good for outdoor and indoor use. Although my phone (Samsung Galaxy Note 10 Plus 5G) is barely getting 1 bar of signal and an "E" instead of 4G... I've tried resetting my ph...

Oli1053 by Level 1: Joiner
  • 783 Views
  • 5 replies
  • 0 kudos

No signal

I moved house 8 months ago and I can’t get a reception in my house or in the surrounding areas. Is there anything I can do?

KBattye by Level 1: Joiner
  • 588 Views
  • 4 replies
  • 0 kudos

Resolved! Lost sim

Hi I need a new sim and new number as iv lost my sim and I would also like to change my payment date as my pay days have changed

Resolved! Old sim in new phone

I’ve put my old sim in my new phone but I can’t call or message!

J04 by Level 1: Joiner
  • 400 Views
  • 2 replies
  • 0 kudos

Apple Watch Ultra

I bought an Apple Watch Ultra directly from apple. I followed the O2 directions on setting up the cellular data, however the ESIM has been stuck on activating for 4 days. I have contacted Customer Services but keep getting the run around. They keep a...

Resolved! Apple Watch 7 cellular reference code 10

I have an Apple Watch 7 cellular and trying to set up cellular data plan on the watch with no joy. When I try to set it up I get this message Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, qu...

Nigel6 by Level 1: Joiner
  • 471 Views
  • 1 replies
  • 0 kudos