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No data or signal for many days now

Hi there, My signal on my o2 phone has completely gone, and has been gone for approx 5 days now. Apparently there has been a mast down in my local area which is now fixed but still no joy. I have tried all the advice, such as restarting phone etc. - ...

Resolved! Is my o2 down

Im unable to log on to my o2 this morning via the website and the o2 app seems tohave logged me out.is my o2 down.

Resolved! Imessage

Hi, Received my new phone Saturday and yesterday my number ported over from EE. Everything seems fine except I can't activate Imessage for my phone number. The option is there but if I click on it it just says 'an error occurred during activation'. I...

Resolved! I made the payment yesterday and I didn’t get my service back until today

Hi

Cannot Set Up Mobile Data on Apple Watch Series 8

So purchased a new Apple Watch Series 8 from the 02 store and also switched my contract from a different provider to a sim only deal with 02 to allow my watch to use cellular data. I waited until my new sim was active and my number had switched from ...

Resolved! New Sim Not Working

I have a new sim which arrived today, I have an Xperia IV 10 and it says the sim isn't working - I can't find a support chat, can you send me a link?

Resolved! Safesearch

I want to turn off safesearch parental lock, I am 60plus years of age, children all grown up and gone away ?

Resolved! silent calls

Hi , I seem to be receiving lots of silent calls. I don't hear the mobile ring and no message left. Just indication of missed call. The last few days, 07802 230426, 07802 288553, 07806 491735, 07497 004913 . When I have rang the numbers I get message...

Resolved! Mobile data on iwatch not working

I’ve had an iwatch 8 for about a month no problems at all apart from today when i tried to activate my mobile data and it won’t turn on, it says no sim and no connection I’ve checked my o2 app and my plan is active with enough data etc so everything ...

Resolved! Upgrading Phone

Hi, So I am looking to upgrade my current phone Samsung Note 10 to the new Samsung Z Fold4, now when I go to upgrade I get hit with "Would you like a new sim?" I assume this is because my current phone uses a 4G sim and the new Fold is 5G. My worry i...

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