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How do I do live chat ?

Wais
Level 1: Joiner
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Need to live chat an o2 member of staff for SIM card issues. Damaged sim got replaced but they will only send me a 6 digit code through text.. I can’t receive texts or make calls..
Message 1 of 21
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Wais
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Top guy*
Message 11 of 21
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Wais
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Top guy* you are btw
Message 12 of 21
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MI5
Level 94: Supreme
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@Wais 

I'll ask @O2Waqas to message you.

He's a top guy too and I'm sure will sort it for you thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 21
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Wais
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Nice one dude
Message 14 of 21
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MI5
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No worries mate
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 21
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O2Waqas
Former Staff
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@MI5 Than you for the tag. 

 

@Wais I will send you a private message so we can look into this for you. 

 

Thanks 

 

Waqas 

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Message 16 of 21
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MI5
Level 94: Supreme
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Thanks @O2Waqas thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 21
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Wais
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Yes sorted now thankyou mI5 for pointing me in the right way and thankyou waqas for resolving the matter as others in web chat had no clue. Respect
Message 18 of 21
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MI5
Level 94: Supreme
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Great to hear
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 21
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O2Waqas
Former Staff
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No problem @Wais , Apologies it took a long time to resolve.

 

@MI5 I can confirm this query has been resolved. 

 

Thanks 

 

Waqas 

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Message 20 of 21
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