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How do I connect to O2 network if they have not provided a O2 SIM?

richardbaker
Level 1: Joiner
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on ‎04-10-2023 13:52

on ‎04-10-2023 13:52

I migrated from BT to O2 but my mobile does not have network connection

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MI5
Level 94: Supreme
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on ‎04-10-2023 13:59

on ‎04-10-2023 13:59

@richardbaker 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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