Solved: Help with Sim

inca10012 · ‎30-10-2022

I have an 02 sim only deal with my phone number, I want to keep this number and move to an 02 pay monthly deal with new phone and move my number to this new sim. Both sims are on 02. I will then cancel the old sim only deal. I remember putting in the PAC code when I placed the order. Do I just need to put the new sim in the new phone and my number will transfer to the new sim or do I need to do something else?

MI5 · ‎30-10-2022

@inca10012

Guide here Guide: Migration & porting into O2

No PAC needed, just a number migration.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-10-2022

@inca10012

Guide here Guide: Migration & porting into O2

No PAC needed, just a number migration.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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