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Google Pixel 6 Pro reboots randomly

WayneJ
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Hello,

I have had my Google Pixel 6 Pro since December 2021. Only in the last few days (since 13th May) it has started to reboot randomly every 30-60 minutes or so. It often happens when I am a call, so the call drops. At the start of each call I tell the person if the call drops to ring me back - which is OK for the first few times, but after that it is annoying.

I have checked boards and it seems to be a common problem, but the steps to solve it seem simple enough (soft reboot, factory reset etc) but it only works for a small number of people.

Any suggestions anyone?

Regards, Wayne

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Bambino
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madasaf1sh
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@WayneJ 

 

The Pixel 6 Series (it has another moniker) is one of the buggiest phones released by Google, all I can suggest is speak to Google Direct, as it was probably another bug fix update that has introduced another bug. 

Try any of the suggestions is all I can suggest I am afraid..

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

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We are all customers and dont have access to any o2 accounts





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Bambino
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WayneJ
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Thank you Bambino for your help.

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WayneJ
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Hello Bambino - Just contacted a Google Repair Authorised Agent and discussed with them - they are fully aware of the problem with the Pixel 6 Pro but they need to order parts and that can take 3 weeks!  I thought they would swap it over but I was told you have to ask Google about that??

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