Getting a replacement eSim for lost phone

[AdamWhe]

My son lost his phone and sim. We have a temporary replacement phone - but need a new sim - preferably an esim to get him up an running again. It is this possible? I'm in Norway on business - so cant call customer services as takes too long on hold and will rack up international phone charges

[MI5 · Accepted solution]

@AdamWhe 

Guide: Lost or Stolen O2 Device? - How to Report it 

Guide: How to find help & contact O2 

You can call 0800 numbers free with Skype Guide: A Guide to Skype 

If you're on 360 an esim should be available in your MyO2.