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Galaxy watch 6 battery

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The-Wanderer
Level 1: Joiner
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on ‎02-10-2023 23:27

on ‎02-10-2023 23:27

Hi, I've just received a galaxy watch 6, on a full charge its showing only 18hrs of use instead of around 40hrs.

I've turned off GPS, removed all but essential apps and it's no different, tried a factory reset too and again, made no difference.

I'm just wondering if anyone has any ideas/solution or should I contact O2 together it exchanged.

I saw a few people on online forums withheld same issue but couldn't find a solution.

 

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MI5
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on ‎03-10-2023 08:02

on ‎03-10-2023 08:02

@The-Wanderer 

Might be a good idea to contact Samsung for advice https://www.samsung.com/uk/support/contact/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153081 Posts
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Registered:

on ‎03-10-2023 08:02

on ‎03-10-2023 08:02

@The-Wanderer 

Might be a good idea to contact Samsung for advice https://www.samsung.com/uk/support/contact/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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‎03-10-2023 08:12 - edited ‎03-10-2023 08:12

‎03-10-2023 08:12 - edited ‎03-10-2023 08:12

@The-Wanderer 

 

The battery life on the Galaxy Watches is poo, to be honest, my classic is down to 40% after 13hours, bit the same can be said about Apple and the Pixel Watches, they all last about a day before been recharged... 

The only smartwatches that last longer are Garmin.. 

 

But as @MI5 has said speak to Samsung, as it could be a software bug that can be fixed by software updates... but dont expect too much

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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