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Galaxy Z fold 4

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GILL22
Level 1: Joiner
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‎31-08-2022 19:51

‎31-08-2022 19:51

This was meant to be a free gift, I see in My 02 account it's £45 a month, if this is correct I don't want it

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MI5
Level 94: Supreme
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‎31-08-2022 19:59

‎31-08-2022 19:59

@GILL22 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150187 Posts
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Registered:

‎31-08-2022 19:59

‎31-08-2022 19:59

@GILL22 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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‎31-08-2022 20:32

‎31-08-2022 20:32

Very rarely do you get something for free...

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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gmarkj
Level 66: Unequalled
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‎01-09-2022 08:22

‎01-09-2022 08:22

and not a top end mobile phone!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
Level 94: Supreme
In response to gmarkj
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‎01-09-2022 08:40

‎01-09-2022 08:40

I think there's some confusion @GILL22 

Samsung themselves are offering various gifts if you buy a Galaxy Z Fold 4

https://www.samsung.com/uk/smartphones/galaxy-z-fold4/buy/ 

Veritas Numquam Perit

Girl in a jacket
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Breanna
Former Staff
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‎01-09-2022 16:18

‎01-09-2022 16:18

Hi @GILL22 Were you able to get in touch with O2 to see what you're being charged for?

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