Fraud

[Gm1995]

Hi I’ve had a call saying I get 40% discount etc from scammers and just like to make sure they can’t access my account

[TallTrees · Accepted solution]

hello and welcome to the o2 Community forum 

@Gm1995 

If you don't answer and give no information they cannot get into your account.

Read here

Phishing, Smishing & Scams. Latest info & advice. 

Guide: A Guide to Deal with Spam/Scam Calls and Text 

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

[Bambino]

@Gm1995 It's a well known scam
Block the number and report it free to 7726.

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229