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Email not recognised

Babs71
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎23-06-2024 10:32

on ‎23-06-2024 10:32

I have received an email letting me change my password but am getting red lines under my email when l enter my user name

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MI5
Level 94: Supreme
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Registered:

on ‎23-06-2024 10:51

on ‎23-06-2024 10:51

@Babs71 

Who sent the email?

Contact O2 to be sure it isn't a scam.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 77: Grand Master
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Registered:

on ‎23-06-2024 10:59

on ‎23-06-2024 10:59

@Babs71 

 

If you get red lines under the email address it means your browser thinks it spelt wrong as it does with most email addresses

 

Do you get an error message when you click next?

 

Also unless you requested the email then do as advised above

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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