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Forum Posts

Divert when already overseas

This is my first post, so hope it’s in the right place.I need to divert all my voice calls straight to voicemail but need to retain the ability to use WhatsApp on Wi-Fi.I’m already in Mauritius and forgot to do it before I left. The call rates are re...

SarahF1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Visual voicemail

Can anyone help with visual voicemail, spoke to o2 three times and no help

Chris410 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! My O2 app is not working

I created O2 account few days ago. Then I downloaded and installed O2 app for an advertisement. Then I tried several times to login. I couldn’t logged in. And I got this pop up message. “Oops. My 02 isn't available to you yet.If you're new to 02, it ...

Ayesh by Level 1: Joiner
  • 14 replies
  • 0 kudos

Cannot log into account

I cannot log into my account.This account i am using now is an old one with no services.My services are on another account but I cannot access it.I have been on hold on the phone for over and hour and gave up.

Ed11111 by Level 1: Joiner
  • 7 replies
  • 0 kudos

Resolved! I have been trying to pay my overdue bill for 2 weeks

I cannot log onto my o2 as my number has been disconnected and I have called 7/8 times now either being on (automated) hold then cut off or terminating the call after being on hold over an hour (i have a video screen grab as evidence) and on the one ...

NS27 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! eSIM Swap while abroad?

TLDR: I'm back home in the US and have bought an iPhone 14 Pro. I swapped to an O2 eSIM before I flew to the US and thought I'd just be able to transfer this to the new iPhone. Alas - over a week has gone by and I still haven't managed to do this aft...

eSIM Transfer.png eSIM Transfer 2.png
KelvinS by Level 2: Apprentice
  • 31 replies
  • 0 kudos

Signal problems - new to o2

Hello, I joined o2 in January this year with a good deal and on the premise that both my indoor and outdoor 4g connection proved to be strong at home per the signal checker. It was second to Vodafone who I switched from as o2 had a better deal. Since...

beck28 by Level 1: Joiner
  • 2 replies
  • 0 kudos