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Ee to o2 iMessage and FaceTime activation issues

Olivia-m
Level 1: Joiner
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on ‎20-04-2023 14:47

on ‎20-04-2023 14:47

Hi 

 

I was wondering if anyone could help me. I’ve recently transferred my number across from ee to o2 and I’m currently having issues activating my iMessage and FaceTime  on my phone.

 

I’ve followed all the steps such a resetting network settings turning iPhone on and off and iMessage etc to no luck 

 

any help getting my iMessage back up and sorted would be amazing 

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MI5
Level 94: Supreme
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on ‎20-04-2023 14:48

on ‎20-04-2023 14:48

@Olivia-m 

On average it is taking around a week for the systems to update to allow activation.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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