13-12-2023 17:13
I have a monthly O2 plan which says that it has free EU roaming. But I am in France and my data isn't working here. How can I fix this?
13-12-2023 17:16
Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Turn off 5g
Change your data APN to "mobile.o2.co.uk"
Check with O2 whether you have a roaming bar on your account. Do this via social media
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.
18-12-2023 23:54
Changing the data APN worked for me!
19-12-2023 08:03
Often does @Cmg91