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E Sim

Jackpot
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E Sim pack not arrived nor available to download, new phone arrived yesterday, now over 24 hrs but no E Sim news. Done through my 02 online

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Bambino
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@Jackpot Call into an O2 store if you have one nearby and they'll give you an esim pack. Bring photo ID with you if you decide to do that.

 

I DO NOT WORK FOR O2



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Bambino
Level 85: Esteemed
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@Jackpot Call into an O2 store if you have one nearby and they'll give you an esim pack. Bring photo ID with you if you decide to do that.

 

I DO NOT WORK FOR O2



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Enlli
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They don't send out packs. You install the eSIM via MyO2 

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This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Jackpot
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E Sim is not available to download in my 02 app I also meant.

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MI5
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@Jackpot replied here https://community.o2.co.uk/t5/Tech-Support/E-Sim/m-p/1720738#M48442

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Jackpot
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Thankyou, I don’t live near one but may have too.

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