cancel
Showing results for 
Search instead for 
Did you mean: 

E Sim

Jackpot
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

E Sim pack not arrived nor available to download, new phone arrived yesterday, now over 24 hrs but no E Sim news. Done through my 02 online

Message 1 of 6
809 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 86: Prestigious
  • 24416 Posts
  • 1062 Topics
  • 3819 Solutions
Registered:

@Jackpot Call into an O2 store if you have one nearby and they'll give you an esim pack. Bring photo ID with you if you decide to do that.

 

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 6
803 Views
5 REPLIES 5

Bambino
Level 86: Prestigious
  • 24416 Posts
  • 1062 Topics
  • 3819 Solutions
Registered:

@Jackpot Call into an O2 store if you have one nearby and they'll give you an esim pack. Bring photo ID with you if you decide to do that.

 

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 6
804 Views

Enlli
Level 69: Guiding Light
  • 8957 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

They don't send out packs. You install the eSIM via MyO2 

1000008726.png

 
 
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 6
800 Views

Jackpot
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

E Sim is not available to download in my 02 app I also meant.

Message 4 of 6
770 Views

MI5
Level 94: Supreme
  • 151879 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

@Jackpot replied here https://community.o2.co.uk/t5/Tech-Support/E-Sim/m-p/1720738#M48442

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 6
794 Views

Jackpot
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thankyou, I don’t live near one but may have too.

Message 6 of 6
791 Views