cancel
Showing results for 
Search instead for 
Did you mean: 

Data roaming not working

RHV99
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello.

I am currently in Spain. I increased my monthly data allowance before I left the Uk, but I have no internet unless connected to Wifi

Message 1 of 2
270 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 150267 Posts
  • 641 Topics
  • 28607 Solutions
Registered:

@RHV99 

Some things to try:

Check data roaming is on in phone settings.

Manually search for another network

Turn off 5g

Change your data APN to "mobile.o2.co.uk"

Check with O2 whether you have a roaming bar on your account. Do this via social media

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter (X)( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
268 Views