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Code 14

Shazza20
Level 1: Joiner
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Hi,

I've just upgraded my phone to the 14. I paired my Apple series 8 watch but it wont let me connect the mobile service step. It keeps coming up with error, code 14. I've got all the latest software updates on both items. Have turned both devices off and on again, still no good. I called O2 and spoke to a lady who should have called me back but hasn't. any ideas?

 

Thanks

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O2MichaelE
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Thanks @Cleoriff 

@Shazza20 I'll DM you for more info so I can look into this slight_smile

My working hours are Tuesday - Saturday, 10:00 - 17:00
If you message me outside of these times I will respond once I am available

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Cleoriff
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@Shazza20 

I'll tag @O2MichaelE. Hopefully he can help.

Veritas Numquam Perit

Girl in a jacket
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O2MichaelE
Former Staff
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Thanks @Cleoriff 

@Shazza20 I'll DM you for more info so I can look into this slight_smile

My working hours are Tuesday - Saturday, 10:00 - 17:00
If you message me outside of these times I will respond once I am available
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Shazza20
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Thank you!

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Cleoriff
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Thank you @O2MichaelE x

Veritas Numquam Perit

Girl in a jacket
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