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Charges

0615
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I've just got notification that my charges are £132 over already this month. It appears to all have been spent in google play- IT WASNT ME!! 😭

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pgn
Level 75: Digital Don
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You will have to see what the items are on the Google Play side, @0615 - see here for an example:

https://community.o2.co.uk/t5/Discussions-Feedback/Google-play/m-p/1615168/highlight/true#M125158

Good luck!

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0615
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It appears to have been spent on Tik Tok coins, Im not on Tik Tok 🤦‍♀️

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madasaf1sh
Level 76: Forum Legend
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@0615 

 

You need to speak to Google Direct, as they pass on the charges to o2, and they are the only ones who can reverse them.. 

 

https://support.google.com/googleplay/?hl=en-GB#topic=3364260 

 

I would change your Google Passwords, and enable MFA on your account, 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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