Charged for phone but no order/confirmation email - how to get a refund?

[Ewa27]

I did the upgrade. money has been collected, no confirmation email with ordering a new contract. Will the self-destruction be rallied or will I get the money back?

[jonsie · Accepted solution]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255