Cannot sign in to my o2 account on my apps on my iPad or iphone

[Milesy70]

I can not sign in on my iPad iphone app to get into my accounts to see my uses

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[Oxonian]

@Milesy70 

It is not completely cleat what you are having difficulty accessing, but if it's MyO2, you could try :-

- uninstalling the app, restarting your device and reinstalling the app. 

- logging in using the MyO2 link at the top of this webpage. 

I hope that helps. Please let us know how you get on.