on 26-06-2024 12:51
on 26-06-2024 13:02
Not from here @Lynn9 as this is a customer community.
You need to get in touch with o2 - follow this guide Guide: How to find help & contact O2
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here