Can't view basic tarrif info or bills
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16-11-2022 15:52 - edited 16-11-2022 15:57
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16-11-2022 15:52 - edited 16-11-2022 15:57
Hi, I have logged in to download bills to send to my accountant but I can't view anything. My name and number are correct but under Tarrif info, allowance, bolt on etc it just says "we can't currently show you this information" or "this information is not available at the moment". There is also no option to view bills anywhere. Can anyone help please? I'll post a screenshot of what I see when I click on My O2. The normal option to view bills just isn't there...
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on 16-11-2022 15:54
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on 16-11-2022 18:23
Try this guide Guide: How do I get to the 'Download Bill' page?
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on 17-11-2022 10:10
Hi @nickgasforce are you able to view these pages now?
![](/skins/images/AFA7B21BF1551CA14491954935430E51/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/AFA7B21BF1551CA14491954935430E51/responsive_peak/images/icon_anonymous_message.png)