Can’t make outbound calls
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on 19-02-2024 15:57
Since Thursday last week I have been unable to make outgoing calls from my mobile, I have paid my bill.
everytime I try to call O2 I get told they can not access my account t details due to a migration platform
this is so frustrating I can not use my phone to make calls!!
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on 19-02-2024 16:06
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202
Guide: How to find help & contact O2
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
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