Re: Can’t call uk

Snowzie · ‎07-04-2025

I have just made a call to the uk, I have then tried to call the same numberback but getting a message saying my calls are restricted I have eSIM but have turned on Uk line to make call.
im getting charged £7 to make just one call this can’t be right. Can anyone help

MI5 · ‎07-04-2025

@Snowzie

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2

Guide: A Guide to Skype

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.