Can only make emergency calls

[ceebeeman1]

Can only make emergency calls and have lots of balance time left. Virtual tells me to phone a number but unless they work for emergency services????

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this