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Calls dropping out

PADDY1212
Level 1: Joiner
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I live in KY11 area. The mast nearby has been faulty for 3 months. When will it be repaired? I can't make or receive calls from my house! Thanks 

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madasaf1sh
Level 77: Grand Master
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@PADDY1212 

 

Please remove your post code from this post (or shorten it to the first half), as people can find enough information from it to scam you or impersonate you.

 

O2 wont give any timescales, as it depends on various factors, including access to the mast, local council restrictions and more. 


Have you enabled WiFi Calling at all, this will enable you to make and receive calls using your home broadband. 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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