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Calls and Data in Mauritius

Ksaxton
Level 1: Joiner
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Hi, I responded to the text asking for travel to give a daily bundle, nothing happened. I then went into my app to choose the travel plus or whatever it is called. Still no data or calls

 

Im stuck with WiFi access only. What do I do? 

Thanks

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pgn
Level 63: Greatness Assured
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Have you enabled roaming and rebooted your phone, @Ksaxton?

If it is an iPhone, you might need to set the APN to mobile.o2.co.uk. It is possible your phone cannot find a 5G signal, you can also try switching it down to 4G or even 3G until it latches onto a carrier, then step it back up again. There is a trick with AirPlane mode too, can't remember it right now - but see if any of that helps you get online via mobile. 

More on Roaming with O2 here: Guide: Roaming MegaGuide 

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pgn
Level 63: Greatness Assured
  • 24115 Posts
  • 176 Topics
  • 669 Solutions
Registered:

Have you enabled roaming and rebooted your phone, @Ksaxton?

If it is an iPhone, you might need to set the APN to mobile.o2.co.uk. It is possible your phone cannot find a 5G signal, you can also try switching it down to 4G or even 3G until it latches onto a carrier, then step it back up again. There is a trick with AirPlane mode too, can't remember it right now - but see if any of that helps you get online via mobile. 

More on Roaming with O2 here: Guide: Roaming MegaGuide 

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















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