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Billing

Sf1_-
Level 1: Joiner
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My contract is finished on my device plan last month but I haven't up graded to a new device and my bill this month has gone from 35.94 to 41.92 why would this be wen I didn't up grade to a new handset sure I should be paying less when am not paying for a device??

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MI5
Level 94: Supreme
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@Sf1_- 

Standard contracts don't reduce when the minimum term is met.

You would need to upgrade to a sim only to benefit from a decrease.

The price rise is the annual increase for everyone.

https://www.o2.co.uk/prices

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149608 Posts
  • 641 Topics
  • 28517 Solutions
Registered:

@Sf1_- 

Standard contracts don't reduce when the minimum term is met.

You would need to upgrade to a sim only to benefit from a decrease.

The price rise is the annual increase for everyone.

https://www.o2.co.uk/prices

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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