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Bill expired

Dossdew
Level 1: Joiner
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I try to buy the ipad last week by monthly installment way. I paid deposit already and when i check my bill expired but still charge money. How can i get money back!

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Cleoriff
Level 94: Supreme
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@Dossdew 

Your deposit should be returned automatically to your account if you failed the credit checks.

However, you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 124668 Posts
  • 828 Topics
  • 7532 Solutions
Registered:

@Dossdew 

Your deposit should be returned automatically to your account if you failed the credit checks.

However, you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
150 Views