I bought an Apple Watch in February. It is an SE cellular. I am trying to purchase a tariff so I can use the watch without carrying my phone. I started this process in February and have still not been successful.
I have have made many calls to O2, been given conflicting advice from the O2 team ranging from if you dont buy the watch from us you cannot connect it, you need an O2 virtual SIM card, to visit an o2 shop. I drove to the next town to the o 2 shop, they reset it but couldn’t sort it out. Yesterday I spent most of the morning on the phone to o2, without success. A new SIM card was ordered for my phone, someone else cancelled that SIM card. I see now a triple Sim is on its way to me, not sure why. However the final straw is I wake up this morning and my iPhone 11 Pro now has no phone connection. I would welcome some help and advice.
